Now, many SMEs do not know the place and because the cost of other related issues in the implementation of ERP system, skip the third-party consulting firms, software companies directly to consulting, implementation. In the selection, the company will be from the company size, qualifications, professional background, industry case; ERP software functionality, integration, scalability, flexibility; implementation services, and other aspects of inspection, appraisal software company, and then choose a software company implementation. However, in the selection process, companies are easy to overlook a very important task - implementation of the consultant selection.
Industry spread the word: "Three software, the implementation of seven, twelve data." This shows that the success of the project, only a small part of the software, even if the company chose a very appropriate to the enterprise software, but no good implementation of the consultant, the project's success rate is still difficult to guarantee. As another example, the purchase of SAP software, select the same number of modules, but choose different levels of agents willing to price a lot of difference, and why? Is it just the level of different agents? I think the agent should be a high level implementation capacity is high, the corresponding price also high. Since the implementation of the consultant is so important that the implementation of a qualified consultant should have what capacity?
The nature of the two ERP
Have seen in a book on this sentence: "ERP software is an advanced management concepts with the software!" From this statement, we can easily come to two points:
First, ERP software or a software nature, so the implementation of the consultant should first have the computer expertise, the most important is the network and database-related knowledge, and to be proficient in ERP software, ERP software can be through Function switch set to achieve business-related processes. Can be developed for enterprise reporting, and to some small-scale redevelopment.
Second, ERP software contains advanced management concept, which requires the implementation of the consultant to understand business management. Business management is the most important production and financial management. Therefore, the implementation of the consultant is in business to be the best two or three years, the company's sales, purchasing, production processes have a certain understanding, and corresponding activities to understand how the financial relationship between the lending and related documents.
Implementation of the consultant should have the ability of the four
First, the implementation of the consultant to have the ability to communicate. This includes not only communication with business leaders, and the project team of internal staff communication, the most important is the actual operation with internal staff communication. And the actual operator of the internal communication needs may be more than communication skills, but also need to understand the internal terms. This is on the implementation of the consultant's ability to adapt to the environment a requirement. Because the language of communication within an enterprise is the result of many years of formation, and enterprise wide circulation, so can only be implemented to adapt to business consultant. If you can not adapt, it is likely to cause: with a document, a term to implement the consultants said, the enterprise's employees, said a term, the results do not know what the other said, according to documents generated by this issue may be very small a problem, but because of poor communication between the two sides may remain unresolved.
Second, the implementation of the consultant to have the ability to host seminars. Implementation process often hold seminars, participate in the discussion of personnel and more. More than one person, the discussion is often easy to tricky question, then we should seize the theme of the implementation consultant, led the others back to the topic of discussion, can not allow its development, brighter Luankan. Otherwise, discuss a few hours later, still a problem.
Third, the implementation of the consultant to have the ability to write programs. What is the program? Program is the implementation of the consultant to express ideas, to express the intention of the carrier, the program is the implementation of standard operating personnel, and technical personnel engaged in this design is the same, technical staff on how to transform their technological achievements into productive forces is communicated through the drawings to the production staff, production officer photographs a specific physical process. The solution is to implement the consultants' drawings. " So, if implementation of the consultant's program to write well, can not be implementation of the consultant's ideas, intentions fully expressed, it is easy to cause misunderstanding.
Fourth, the implementation of the consultant to have every moment of awareness training for employees. ERP software for enterprises, is a new thing. At least initially, although the staff has been trained, but will still be some problems, this time, implementation of the consultant should seize the opportunity to delegate to fish.
Put so many requirements that enterprises in the actual operation, how to choose the implementation of the consultant do?
First, companies should recognize that combines computer, production management, financial management and other related expertise in one of the people may be small, so we should choose a team. Team need to have worked in production management from the enterprise out of the main responsible for the process of combing; understand the financial officer responsible for the implementation of financial modules, the other a computer science background of the person responsible for data processing, import, report development and secondary development and so on.
Second, to distinguish between pre-sales consultants and implementation consultants. Currently, many software companies will pre-sales and implementation is divided into two departments, the contract is not signed before the general pre-sales consultant's report rate is very high, and its relatively strong, may be part of the pre-sales consultants will make you think "how to look pleasing to the eye ! "But after the signing of the contract, basically disappear as pre-sales consultants. So, do not pre-sales consultant with the ability to determine the implementation of the consultant's ability, we must figure out your eyes after a consultant is not the implementation consultant.
Third, the implementation of the consultant will be selected as the implementation of recruitment consultants. Believe that every corporate recruiters resume when they asked for it. Therefore, before signing the contract, first ask the software company to provide implementation of the consultant's resume, curriculum vitae of the implementation through the expertise of consultants to conduct a preliminary investigation, and then arrange a time for interviews. Interview can be prepared similar to the following questions:
Production facilities prepare a table (where the author's terminology) or similar form and form-related procedures, financial issues, see the exchange process, the implementation of the consultant with the ERP software in terms of the forms were interpretation and implementation of the consultant on the problem-solving ability; * questions asked on the oral elements of the program implementation consultant, examining their logical thinking skills and the ability to write programs; fourth, contract negotiations, the need to write the interview qualified personnel to implement terms of service, requiring the software company can not freely exchange in the implementation process to implement the consultants, software companies to prevent "working time has been booked" as an excuse to interview qualified implementation consultants have been replaced. Each implementation of the consultant and the implementation of working time to the business request, to prevent the software company to arrange senior adviser for less than the normal time required for implementation.
Finally, companies must understand, and not because the choice of the ability of the implementation of the consultant, it will be tail wagging the dog, do not focus on internal training. Otherwise, leave the implementation of consultant companies, who have problems to solve? Who to stir up the enterprise ERP software maintenance of the beam?
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